Retail Customer Experience Index offers a detailed evaluation of how leading retailers are adapting to meet evolving customer expectations in today's increasingly digital shopping environment. This ...

Good, caring and personal customer service on the shop floor greatly ... Hire the right people The people that work in a retail store are there primarily to delight customers, not necessarily ...

The incident, shared on Reddit by user MikeyOTB, describes how a father and his son entered the store just minutes before ...

you need to go beyond the basics and implement some innovative retail sales customer service strategies that can set you apart from your competitors and delight your customers. Here are some ideas ...

Some workers are leaving retail and restaurant ... is less than one average customer's ticket," she told Insider. "Our 200,000 partners across the U.S. are the best people in the business, and ...

optimize inventory management including helping reduce theft and loss prevention, and provide enhanced customer service, and drive even more value in the retail industry.