Overwhelmed by choice when it comes to kitchen design companies? This guide to the best cabinet makers and designers will ...

TransUnion and AT&T now offer companies the ability to display brand name, company logo and the reason for their call when ...

Learn the definition of a RAID log, plus how to use it effectively for project management. Discover RAID log templates and examples ... You can’t print invitations until the event location ...

While the hackers did not access the content of conversations, the stolen call log metadata—records of who called whom, when and for how long—poses significant risks, particularly the ...

Some reasons to be wary of the pre-recorded message “this call may be recorded for training and quality purposes,” says ...

Customer Contact Week (CCW) 2025 will take place from January 27-29, 2025, at the JW Marriott Bonnet Creek in Orlando, Fla. This event offers customer contact and CX professionals the opportunity ...

A good place to start to seamlessly collect correct contact data at the customer onboarding stage is to use an address lookup and autocomplete service. These technologies make it possible to ...

Broadvoice’s CCaaS platform, GoContact, receives industry-leading Net Promoter Score® for customer loyalty and satisfaction.

Google Phone is undergoing a significant revamp for easier call sorting with the addition of new filters. The under-development filters include All, Missed, Contacts, Non-Spam, and Spam ...

So the other day TCPAWorld.com reported on Circle K being caught in a massive TCPA class action due to marketing content in its opt in messages. Eesh. Well now competitor convenience store 7-Eleven is ...

so EDF would have to pay up if it found in the customer’s favour. Call: 0330 440 1624 or write to Energy Ombudsman, P.O. Box 966, Warrington, WA4 9DF.