As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

Around 3:15 p.m. the service said both platforms could reopen and R1 replacement buses would be ending. OC Transpo said the damaged gas line powers switch heaters in the area, and said it's ...

By 2030, an increase of 78 million new jobs will emerge. To meet the demand, here are 10 essential skills to put on your resume in 2025.

How to write a helpful customer service policy (outline template) Before you dive into the policy’s content, make sure to name your document, i.e., “Customer Service Policy” or “[Brand Name] Customer ...

High-speed train connections between Paris and Italy set to resume this spring ... The French company set up a replacement service between Paris and Milan last January in order to keep one ...

Templates, examples, and considerations for how to respond to angry customer emails in a variety of situations. If you’ve ever worked in customer service, you know that unhappy customers are ...

Wolfe Island ferry service will be suspended on Wed., Jan. 22, from 9 a.m. to 2 p.m., as the Wolfe Islander III undergoes scheduled engine maintenance. The last departure will be from Wolfe Island ...

D trains were temporarily rerouted to the F line. Regular service resumed after 10 p.m. Ben Mitchell is a digital content producer from Vermont who has covered both local and international news ...

MANHATTAN, N.Y. (PIX11) — A person was struck by a subway train in Manhattan Sunday evening, causing delays to multiple lines, the MTA announced. The incident happened around 6:11 p.m. at the 7th ...

China-based social media site TikTok has returned from a one-day hiatus in the US, following assurances from the incoming Trump administration that it will face no penalties for restoring service ...

MANHATTAN, N.Y. (PIX11) — Service was restored for multiple subway lines suspended Thursday evening due to the loss of third-rail power, the MTA announced around 7:30 p.m. The A, B, C ...