Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

VoiceCare AI, a new agentic AI startup, launched to automate the back-office conversations between providers and payers and ...

Shopify’s systems make it easy to build and manage your e-commerce store -- even if you’ve never built a website before.

This woman shares that her boss was trying to impress their hotel’s new general manager, so she enforced a new rule ...

A Goulds man is in jail after being charged with multiple counts of sexually abusing two girls who are in the foster care ...

TextNow is a viable option for free calling and texting within the U.S. and Canada on VoIP or 5G networks, but the app ...

For organizations looking to integrate AI-powered voice assistants, some key questions must be answered to ensure success.

Alarmed that President Donald Trump’s administration has put their personal information, Medicare payments, veterans’ ...

The Trump administration moved on Wednesday to close entries for the deferred resignation program for federal workers and continue to next steps, after a federal judge’s assent. The court victory ...

The chief information officers of at least three major government agencies have been replaced by Silicon Valley executives, ...

A flurry of White House executive orders and overhauls of federal bureaucracy are making civic engagement great again. People ...

Despite short notice, staffing challenges, and technical glitches, Husted is leveraging his legislative experience to ...