Michelle Hughes just spent $677 to have a Sears technician repair her GE refrigerator. It doesn’t work. Does she still have ...

When a Brooklyn mom's fridge started to warm up, not only did she lose all her food but also some important, life-sustaining ...

Michelle Hughes just spent $677 to have a Sears technician repair her GE refrigerator. It doesn't work. Does she still have ...

When calling the warranty department no one will help ... Gave me a quote to replace hearing element. Scheduled service following day. Sears came out. Said they had to check again.

When Danny Gardner cancels his Sears Master Protection, a representative tells him to be patient and that the bank is slow to process refunds. But it’s been four months.

Sears customers reached out to Channel 2 consumer investigator Justin Gray after months of frustration trying to get ...

This is not the first time Channel 2 Action News has reported on problems with the Sears home warranty. Ann Dell finally got a replacement dryer from Sears last fall only after Gray got involved.

Attorneys for Lakeside Circle Holdings say word of the pending teardown of the 1.5 million-square-foot mall has resulted in ...

Warren Sears' journey brings him back home to Kansas City as the newest Meteorologist of the KCTV 5 weather team. A proud Jayhawk, Warren graduated with a degree in Atmospheric Science from the ...