Unlike today's bots, "which mainly respond to input, agentic AI can be capable of planning ahead, prioritizing tasks, and executing complex workflows with minimal human intervention," Jim Rowan, head ...

In an era when artificial intelligence (AI) is increasingly embedded in everyday life, teens are navigating complex challenges around trust, authenticity, and online safety.

AI might be making certain tasks easier, but that can come at a high price for your critical thinking skills. In a study conducted ...

I am a Customer Experience Futurist, Author and Keynote Speaker. AI is expanding into new areas of customer service. Here’s why it can help the customer experience ... [+] by augmenting ...