In today’s polarized environment, workplace conflicts can feel unavoidable. Emphasizing curiosity and respect can foster a ...

A 72-year-old retired lawyer was mistaken at the post office for being homeless. How should he have responded to the woman ...

Dear Eric: Yesterday I rode my bicycle to the Newport Beach City Hall to get a new parking pass for my car. I was standing ...

This phrase is used to express sincere sympathy and regret for a challenging situation, acknowledging the difficulty the ...