As life becomes increasingly digital, making technology accessible to all isn’t just the necessary and right thing to do—it’s also good for UX, CX and bottom lines.

OpenAI’s is rushing to make its products more intuitive and useful as it tries to fend off Google, Meta, and DeepSeek.

When RECORD first launched the Good Design is Good Business Awards in 1997, attitudes toward the impact of design on profit were changing. According to the editors at the time, corporations and ...