The scribbles on cups are part of a slew of changes orchestrated by Chief Executive Officer Brian Niccol to turn things ...

Kermit the Frog. Coffee puns like “thanks a latte” and “a matcha made in heaven.” Drawings of dogs, cats, birds and bees.

Brian Niccol, Starbucks' CEO, said mobile ordering meant staff weren't writing on cups, which affected the connection the ...

Under a new Starbucks Corp. policy, coffee drinkers are starting to see Sharpie-scrawled messages on their to-go cups wishing ...

Baristas at Starbucks are already complaining about a new business strategy aimed at 'humainizing' the global chain.

Starbucks is rolling out more changes under new CEO Brian Niccol, and the latest shift focuses on mobile orders.

If you're a Starbucks fan like we are, you're gonna wanna check out our current list of offers. If you haven't yet, download ...

Hoping to entice consumers back to stores and improve their on-site experience, Starbucks now allows baristas to handwrite ...

Starbucks is encouraging baristas to write doodles and messages on to-go cups as part of an effort to foster "moments of ...

In an effort to get back to basics and "reintroduce" the chain, Starbucks is restricting mobile customers to 12 items per order and offering a free coffee promotion following the Super Bowl.

Then, earlier this week, Starbucks said it was extending a Starbucks Rewards Members-only perk to all in-house customers and that coffee condiment bars were back and would be fully stocked.