The National Retail Federation event in 2024 was all about artificial intelligence. The same can be said for NRF 2025. Click ...

While agentic AI vendors push fear of getting left behind, businesses don’t necessarily trust them, and haven’t yet started ...

I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business challenges it may help solve in the future.

We believe Pegasystems is well established in the business process management software niche and further benefits from related customer relationship management applications. We expect the firm to ...

Robin Washington joins Salesforce as COFO in March 2025 to lead its transformation in the new agentic era. Congratulations!

Sales teams often struggle with streamlining their efforts to enhance productivity and close more deals. With the advancement of CRM technology, integrating ...

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...

Wabtec is not the only board that Perez will now serve on, as he has sat on the Hershey Company's board for over five years.

Salesforce is a powerful platform that extends far beyond basic CRM functionality. By leveraging its analytics tools, ...

According to 4.5-star Wedbush Securities analyst Dan Ives, the broader software industry is now set to benefit from the exploding use cases of ...