The skill Salesforce's AI boss says is more important than learning to code
Salesforce AI leader Jayesh Govindarajan said having the "agency" and "drive" to get something built to solve a problem is a ...
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Tata Group's TCS joins hands with Salesforce for manufacturers and semiconductor chip makers – Details
TCS on Thursday informed that it has partnered with the global leader in CRM to help customers in the manufacturing and ...
Salesforce in talks with Microsoft about cloud deal, The Information says
CEO Marc Benioff has long been a vocal critic of Microsoft (MSFT) but that hasn’t stopped the company from including Microsoft ...
Salesforce, Inc. (CRM) Gains Bullish Ratings as Analysts Bet on AI-Powered Agentforce
On February 19, Redburn Atlantic analyst Omar Sheikh initiated coverage of the stock with a “Buy” rating and a $400 price ...
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Contact Center Performance: See How Your Contact Center Measures!
IDC conducted a survey of 417 contact centers in the United States to gather contact center performance measurements. Wide variations were seen in many of the standard contact center metrics.Where do ...