Think of yourself as a detective. The first step is to start off with a deep understanding of the context, the problem, and who you’re solving for. Starting with an empathy map template can help to deeply empathize with the people you are trying to help.

Prompts are how you ask Microsoft 365 Copilot to do something for you — like creating, summarizing, editing, or transforming. Think about prompting like having a conversation, using plain but clear language and providing context like you would with an …

If you want a deeper scan, instead of selecting Quick scan in step 3, select Scan options and choose the type of scan you want. For the most complete scan, run Microsoft Defender Offline. For more about that see Help protect my PC with Microsoft Defender Offline.

Get Help has troubleshooters for Copilot you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Start to run that troubleshooter.

Microsoft Copilot Pro adds cutting-edge AI to your favorite Microsoft 365 apps to help you unlock your creativity, communicate with confidence, and up-level your digital skills.

How to use the power of AI in Copilot to ask questions about your Microsoft Word document.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

AI works best with a little back-and-forth conversation. You can get better results by providing more context and details about what you want. Include some context and a few details in your prompts to get better results with Copilot. Who's the summary for? Why do you need it? How do you plan to use it? Try using prompts like these:

Rewrite in Windows Notepad is a powerful AI feature that helps refine your text with a powerful AI model named GPT. GPT can rephrase sentences, adjust tone, or modify the length of your content based on your preferences.

Think of it as a productivity guide full of tips and tricks for using Microsoft Teams at work. And we won't just be sharing glory stories and great gifs (although there are plenty of great gifs) — we'll talk about where we got stuck, too, and how we got past it.

When you're working on a long, complicated document, you can collapse everything except the part you want to focus on. Or, if you think you might be overloading your readers with too much information, you can display summaries and leave it to your readers to open the summary and read the details if they want.